Monday, March 30, 2015

Lexus Way Ahead in Quality | New & Used Lexus Dealer

Lexus number one in quality 2015 J.D. Power

Lexus doesn't just have the best quality. It is miles ahead of the rest of the pack.

Lexus’ domination of quality surveys continues. The latest evidence comes from J.D. Power and Associates’ 2015 Dependability Study. The study looks at how many quality defects are reported by owners in a vehicle’s third year of ownership. Lexus leads the industry with an impressive score of 89 reports defects per 100 vehicles. The next closest brand, Buick, has a score of 110. From there the top performers are all relatively close to one another, including Toyota with its score of 111. Toyota’s Scion brand moved up 13 positions on the list this year.

Dependability – What it Means

The Dependability Study looks at 117 customer-reported symptoms in 8 vehicle categories. BlueTooth issues and voice recognition continue to be the most reported type of defects. Automatic transmission issues are also common, though, as a whole, the top performers have very few defects of any kind. Many of the reported BlueTooth issues are blamed on the vehicle when the phone and vehicle are difficult to pair.

Renee Stephens, vice president of U.S. automotive at J.D. Power explained this year’s conclusions by J.D. Power, saying, "As we've seen in our Initial Quality Study, technology issues with vehicles are viewed as significant problems by owners, and they typically don't go away after the honeymoon period of vehicle ownership is over… Owners clearly want the latest technology in their vehicles, and they are particularly critical when it doesn't work. Their definition of dependability is increasingly influenced by usability."

At Lexus Monterey Peninsula, we would love for you to come visit us at our Seaside dealership and find the new or used Lexus you have been dreaming of. We make it easy for you to drive away in Seaside without a worry. Please visit our about us page for additional information and directions.

Monday, March 23, 2015

5 Spring Maintenance Tips for Your Car | New & Used Lexus Dealer




Here are Five Spring Car Maintenance Tips to Keep in Mind

1. Remove leftover salt
Salt, used on roads to melt ice and snow, can cause serious damage to cars, especially their undercarriages where metal can rust. Take your car to a highly rated car wash to eliminate salt, and check that the business has sprayers that clean the undercarriage.

2. Check alignment and suspension
Driving over potholes can damage your car’s alignment and suspension. You might have a problem if you notice that the car pulls to one side or the steering wheel vibrates as you drive. An alignment check typically costs $25 to $40.

3. Change oil and check fluids
“If your last oil change was before winter, then this is a great time to do it, spring is also an ideal time to flush your transmission fluid. It’s one of the most neglected services. Mechanics say spring is a good time to check your car's fluid levels. Waiting too long to change your fluids can lead to a costly repair. Mechanics recommend changing your car’s oil every 3,000 to 5,000 miles.Don’t forget to check window washing fluid levels, as well as your brake and cooling system fluids.

4. Rotate tires and check air pressure
You should check the tire pressure, including the spare should you ever need it. Your car’s tires affect the ride, handling, traction and safety.Mechanics recommend tire rotation every 5,000 miles to keep tread wear even.One of the biggest issues we see is the front tires wearing out prematurely.

5. Inspect brakes

Nothing, perhaps, is more important than having brakes that function properly. Have a technician check the pads and rotors to ensure there are no safety issues. Neglecting them can lead to a costlier repair down the line.